The MiriMari online shop is an e-commerce platform specializing in luxury fashion. Our offerings include high-quality clothing, accessories, and more, designed to combine style with affordability. We provide a wide selection of fashionable items to cater to the tastes of our discerning customers.

Registration and use of the MiriMari online shop are free. You only pay for the products you purchase and any applicable shipping costs. There are no hidden fees or membership costs. All prices are clearly displayed, and we strive to offer you the best deals and discounts.

To reset your password, click “Forgot Password?” on the login page and follow the instructions. You will receive an email with a link to create a new password. Make sure your new password is secure, using a mix of letters, numbers, and special characters.

To register, click on the “Register” button at the top right of the homepage. Enter your personal details and create a password. You will receive a confirmation email to complete your registration. With an account, you can shop faster, view your order history, and access special offers. Accounts can also be created during the checkout process when you place an order.

To delete your account, contact our customer service through the contact form on the website or email us at service@mirimari.com. Our team will process your request and delete your account. Please note that all your data will be permanently removed after deletion.

You can cancel your order as long as it has not been shipped. Log in to your account, go to “My Orders,” and select the order you wish to cancel. Click “Cancel Order.” If the order has already been shipped, you can use the return policy. Please note that if you cancel your order after it has been shipped, you will be responsible for the return shipping costs.

Delivery time depends on your location and the chosen shipping option. Typically, delivery within Germany takes 3-5 business days. International deliveries may take longer. All orders are processed promptly, and you will receive a notification once your order is shipped.

If your order arrives damaged, please contact our customer service immediately. Send photos of the damaged item and packaging to service@mirimari.com. We will investigate the issue and offer a solution, which may include a replacement or a refund.

We offer a wide range of sizes to ensure something for everyone. Our size charts help you find the perfect fit. If you have any questions about sizing, our customer service team is happy to assist.

The Terms and Conditions (T&C) are available at the bottom of our website under the “Terms and Conditions” link. All legal information and business conditions that apply to your use of our shop are listed there. It is important to read and understand them before placing an order.

To change your delivery address, log in to your account and go to “My Addresses.” You can edit existing addresses or add new ones. Ensure the address is correct to avoid delivery delays.

Yes, you can have your order delivered to a parcel station. Simply enter the parcel station address and your personal post number during checkout. This offers you the flexibility to pick up your order at a convenient time.

We offer various shipping options, including standard shipping, express shipping, and delivery to parcel stations. The exact options and costs will be displayed during checkout. We work with reliable shipping partners to ensure your order arrives safely and on time.

Yes, the MiriMari online shop offers international shipping. Shipping costs and delivery times vary by destination and will be displayed at checkout. International customers are responsible for any customs fees or taxes.

Yes, we offer gift vouchers in various amounts. You can purchase them directly on our website and choose to receive them as an email or printed voucher. Gift vouchers are the perfect gift for fashion lovers.

Yes, we regularly offer special deals and discounts for new customers. Subscribe to our newsletter or follow us on social media to stay informed about the latest promotions.

If your discount code doesn’t work, first check its validity and the applicable conditions. If the code is still not working, contact our customer service for further assistance. The code may be expired or only applicable to certain products.

Currently, we do not offer a mobile app, but our website is mobile-friendly and can be easily used on smartphones and tablets. This allows you to shop conveniently anytime, anywhere.

To change your account settings, log in to your account and go to “My Account Settings.” Here, you can update your personal information, password, and preferences. Keep your account details up-to-date for the best service.

Yes, we offer a selection of personalized products, including custom-made clothing and personalized gifts. Visit the “Personalized Products” category on our website to learn more. These items make unique gifts and special additions to your wardrobe.